Articles

 Acceptable Use Policy

The Internet is a powerful information and entertainment tool, we would expect our customers to...

 How can I view/get a copy of an invoice?

If you haven't received an invoice when making a purchase through Purple Serve, or you require...

 How do I cancel my PayPal arrangement with Purple Serve?

Your PayPal arrangement needs to be cancelled directly with PayPal. The easiest way to do this...

 How do I cancel my services with Purple Serve?

If you wish to cancel any of the services you have with Purple Serve, simply log into the Client...

 How do I check if my PayPal details will be used to renew my domain name and services?

When a purchase is made for Purple Serve via PayPal, at the point where you are asked to confirm...

 How do I check the status of my Support Ticket?

All open and closed support tickets which you have raised with the Purple Serve support team can...

 How do I log into my Client Area?

To access your Client Area just visit http://www.purplebilling.co.uk/whmcs/clientarea.php and...

 How do I manage my Purple Serve account?

This answer will explain how to manage your Purple Serve account via the Client Area and update...

 How do I reset my password to access the Client Area?

If you can't remember your password to access the Client Area, simply visit...

 How do I use Purple Serve support?

Within your Client Area navigate to "My Support Tickets". Within this facility you have the...

 What payment methods can I use?

At Purple Serve you can currently pay using PayPal, Stripe or by adding funds to the credit...