Articles
The Internet is a powerful information and entertainment tool, we would expect our customers to...
How can I view/get a copy of an invoice?If you haven't received an invoice when making a purchase through Purple Serve, or you require...
How do I cancel my PayPal arrangement with Purple Serve?Your PayPal arrangement needs to be cancelled directly with PayPal. The easiest way to do this...
How do I cancel my services with Purple Serve?If you wish to cancel any of the services you have with Purple Serve, simply log into the Client...
How do I check if my PayPal details will be used to renew my domain name and services?When a purchase is made for Purple Serve via PayPal, at the point where you are asked to confirm...
How do I check the status of my Support Ticket?All open and closed support tickets which you have raised with the Purple Serve support team can...
How do I log into my Client Area?To access your Client Area just visit http://www.purplebilling.co.uk/whmcs/clientarea.php and...
How do I manage my Purple Serve account?This answer will explain how to manage your Purple Serve account via the Client Area and update...
How do I reset my password to access the Client Area?If you can't remember your password to access the Client Area, simply visit...
How do I use Purple Serve support?Within your Client Area navigate to "My Support Tickets". Within this facility you have the...
What payment methods can I use?At Purple Serve you can currently pay using PayPal, Stripe or by adding funds to the credit...